Ever since SSL became an almost mandatory part of every website, thanks to Google, cPanel provides a free SSL certificate service powered by Sectigo. It’s a well-known fact that thousands of websites are currently on this service. Assuming you haven’t installed one in Cpanel, your server by default uses this certificate.

Every 90 days, AutoSSL renews the certificate for all the domains and sub-domains in your account. This renewal usually happens successfully automatically without any notification. On a few occasions where you see a notification, that is an indication that AutoSSL has faced an error. You’d also get an alert notification to your email alerting you of this failure. The message in the email looks like below:

DNS DCV: No local authority: “www.theinfoseclab.com”; HTTP DCV: “www.theinfoseclab.com” does not resolve to any IP addresses on the internet.

If you have subdomains, this error will be seen on all the subdomains as well.

The solution to fixing the Error and Renew the SSL Certificates

This issue usually occurs on websites that use use cloudflare. The solution to this is simple. Just follow these few steps

1. Log in to your account on Cloudflare account
2. Select the domain facing such this issue
3. Go to the dashboard of that domain
4. Click on the SSL/TLS icon
5. Click on the Edge Certificates tab under the SSL/TLS
6. Turn off the “Always Use HTTPS setting”
7. Go back to cpanel and run auto SSL for all sites. The problem should be resolved.
8. Go back to Cloudflare and turn the Always Use HTTPS setting as it was.